If you forgot your password to Tagence Online Assist, follow these instructions to reset it:

1. Click LOGIN in the top right corner of Online Assist, as if you're logging in normally.

2. Click the Forgot your password? link. 

3. Type in the email address you use to login to Tagence Online Assist and click RESET MY PASSWORD.

4. The below message will appear on your screen. Wait a few minutes, then check your email and follow the instructions.